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[Hiring] Customer Success Advisor @GetResponse

  • PublishedSeptember 18, 2023

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Key responsibilities:

  • responding to enquiries and educating our Customers on our products by chat and email
  • troubleshooting problems for Customers
  • coordinating solutions with IT and management
  • helping customers build successful businesses

 

You may be the perfect match if you:

  • have excellent language skills in Polish and English (at least C1 level); any additional language such as Italian, Portuguese, Spanish, German, French or Russian would be an asset
  • have online marketing acumen and preferably some technical background
  • are open to new experiences and ready to acquire new information at a fast pace
  • have the ability to easily handle a number of interactions at the same time
  • have superior verbal and written communication skills and are ready to master your speed-typing skill
  • are an outgoing “people person” with an upbeat attitude

 

Salary range:

  • Contract of employment: 4 500 PLN gross/month

 

Extra perks include:

  • we work in a hybrid model for those based in the Tri-City area; employees based outside the area work fully remotely
  • home office set up – a one-time bonus for a maximum of 1000 PLN (or equivalent) to help set up your home office space
  • private medical care for employees and their family members
  • employee referral program – up to 10 000 PLN for recommending a friend
  • corporate life insurance
  • employee pension program (PPE)
  • wellbeing and mental health culture – mental health helpline, sport card, yoga classes etc.
  • modern equipment – most of our teams work on MacBooks
  • language classes
  • internal initiatives like webinars, knowledge sharing sessions, and more

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